Helping Business Owners  & start-ups Scale, Systemise & Succeed

Smarter Growth.Stronger Systems.Lasting Success.

Case Study: Multi-Site Franchise Turnaround & Growth

Background:

Before launching Ben Evans Consultancy, I owned and managed several franchise locations in the hospitality sector. Each site presented different operational and performance challenges, from inconsistent management to high costs of food and labour.

Approach:

I focused on three key areas:

  1. Streamlining operational systems to improve efficiency.

  2. Developing and training management teams to lead consistently.

  3. Driving sales growth through improved service, upselling, and local marketing initiatives.

Results:

  • +35% sales growth in the first location within the first month.

  • +15% in the second site and +11% in the third within the same period.

  • Cost of Food (COF) reduced from 30% down to an average of 21% across all sites.

  • Labour costs reduced from 28% to 25%, while maintaining service quality and staff morale.

Helping businesses grow without the chaos.

I’m Ben Evans, a business consultant based in Haverfordwest, Pembrokeshire.

For almost a decade, I’ve worked in fast-moving industries, building, managing, and owning multi-site franchise operations. I know first-hand how tough it is to scale a business: the systems start to crack, staff become stretched, and the owner ends up working harder than ever.

Now, I help other business owners avoid those same traps.

About Ben evans

Email- connect@benevansconsultancy.com

How I Help Your Business Grow

  • Business Clarity Session

    A focused one-to-one session where we dive deep into your business, challenges, and goals.

    You’ll get expert insight, honest feedback, and practical next steps to create clarity and direction for your growth.

    £150 Per Hour

  • Strategy & Action Plan

    Once we’ve identified your goals and challenges, I’ll design a practical, step-by-step plan to help you reach them.

    You’ll get clear priorities, proven strategies, and the systems needed to grow your business with structure and confidence.

    Typical Investment £750-£1,500

  • Implementation Support

    When you’re ready to put your plan into motion, I’ll work alongside you to make it happen, helping install systems, train staff, and embed new processes that last.

    This hands-on support ensures that the changes we plan are executed effectively and lead to measurable results.

    £1000 Per day

Email-connect@benevansconsultancy.com

My Story

I left school at 17 and went straight into work, learning management and leadership the hard way, on the shop floor, in the kitchen, .and during the long nights making sure teams delivered.

By 23, I was running and owning multiple franchise locations, overseeing teams, profit margins, and operations. That experience taught me what really drives growth: systems, people, and clarity.

When my own businesses reached maturity, I realised my real passion wasn’t just in running stores — it was in building and improving them.

That’s when Ben Evans Consultancy was born: a way to use everything I’ve learned to help other ambitious business owners scale smarter, faster, and more sustainably.

Let’s Talk

If you’re ready to take your business to the next level, without losing control in the process, I’d love to help.

Book a free health check Email:

connect@benevansconsultancy.com